About Us

System Management offers comprehensive consulting services, training, and certification of management systems in accordance with ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 27701, ISO 50001, ISO 13485, and other standards.

Our mission is to deliver high-quality services in the production and certification of management systems that bring real value to our clients. This is achieved through a personalised and flexible approach that meets the unique needs and expertise of each client.

LLC System Management is a partner of such international certification bodies as Unicert (Germany), Baltum Buroo (Estonia), Swiss Approval (Switzerland), and an accredited partner of the EBRD (European Bank for Reconstruction and Development).

System Management collaborates with leading international certification bodies, including Unicert in Germany, Baltum Buroo in Estonia, and Swiss Approval in Switzerland, and is an accredited partner of the European Bank for Reconstruction and Development (EBRD).

OUR SERVICES

CERTIFICATION

Certification and
internal audit:
✓ ISO/IEC 27001
✓ ISO/IEC 27701
✓ ISO 9001
✓ ISO 20000-1
✓ ISO 14001
✓ ISO 45001
✓ ISO 50001

CONSULTING

✓ ISO 27001 Consulting
✓ GDPR Consulting
✓ ISO 27701 Consulting
✓ IT Infrastructure Audit
✓ SOC 2 Consulting and Audit
✓ ISO 9001 Consulting
✓ ISO 14001 Consulting
✓ ISO 45001 Consulting
✓ ISO 50001 Consulting

TRAINING

✓ ISO/IEC 27001
✓ ISO/IEC 27701
✓ ISO 9001
✓ ISO 20000-1
✓ ISO 14001
✓ ISO 45001
✓ ISO 50001

Company history

2007-2011

- Official company registration.
- Launch of educational programmes.
- Company accreditation by the international certification body TÜV.

2011-2014

- Associate member status at the British Standards Institution (BSI).
- Obtained accredited consultant status with the European Bank for Reconstruction and Development (EBRD).

2014 - 2016

- Launch of the management systems certification division.
- Formation of a group of companies specialising in certification and consulting.

2016-2018

- Geographic expansion of operations (Estonia, Germany, Kazakhstan, Azerbaijan).
- Launch of new certification areas.

2018 - present

- Development and implementation of new company products.
- Opening of new representative offices.

Team

ISO 9001, ISO/IEC 27001, ISO/IEC 27701, GDPR and other

Kirill Proskurnia

Company Representative in the EU.
Consultant / Auditor for ISO 9001, ISO/IEC 27001, ISO/IEC 27701, GDPR

Experience in conducting certification and consulting projects for IT companies

Elena Rodionova

Commercial Director.
Consultant / Auditor for ISO 9001, ISO 14001, ISO 45001, ISO 50001

Experience in conducting certification and consulting projects for manufacturing companies, as well as for the oil and gas sector.

Artem Volodin

Project Manager
ISO/IEC 27001 Expert

Experience in managing IT projects, as well as conducting certification and consulting work for IT companies.

Anna Shapovalova

Director / Project Manager

Experience in managing consulting and certification projects.

Serhii Cherkavskyi

ISO/IEC 27001 Consultant
Cybersecurity Specialist

Experience in providing consulting services for IT companies (IT infrastructure setup, cryptography, network security).

Other Experts

ISO 9001, ISO/IEC 27001, ISO/IEC 27701, GDPR

We maintain our own registry of auditors and consultants, forming a project team for each assignment.

How we work

Step 1

Signing of the NDA (Non-Disclosure Agreement) and the Contract. Signing the NDA and the contract is a mandatory requirement before starting the assessment and work.

Step 2

Conducting a diagnostic audit. We organise interviews with the company’s employees to assess compliance with the ISMS ISO/IEC 27001. Preparation of the report.

Step 3

Training. We provide training on the requirements of the ISO/IEC 27001 standard for the company’s key employees.

Step 4

Documentation preparation. We work on creating and approving the necessary documentation in close cooperation with your company’s employees.

Step 5

Internal audit. We conduct an audit to verify that internal processes comply with the requirements of the ISO/IEC 27001 standard, involving the company’s employees.

Step 6

Certification audit. We carry out the certification audit and arrange for the issuance of the certificate.

An ISO certificate – a guarantee of successful positioning in foreign markets

ISO certification is one of the key stages of development for organisations located in Georgia, Kazakhstan, Kyrgyzstan, and Uzbekistan. This official document confirms that the company’s management activities comply with international standards. IT certification in the CIS also guarantees high competitiveness and increases the company’s investment appeal.

Benefits of using an ISO Certificate

Advantages of implementing a management system based on an international quality certificate:

- production of high-quality products that fully meet customer needs and comply with the regulatory requirements of CIS countries.
- expanding opportunities for implementing ideas to increase customer engagement.
- identifying potential opportunities and risks directly related to the company’s activities.
- demonstrating production capabilities to partners, enhanced through the implementation of the quality management system.

An international ISO certificate does not require the unification of a company’s structure according to a single template. The main goal of the system is to complement the requirements set for products and services.

Structure of an ISO Management Certificate

An ISO quality management certificate is built on seven core principles of standardisation: customer focus, leadership, process approach, employee engagement, improvement, relationship management, and evidence-based decision making.

1. The process approach involves developing interconnections between management and the product quality system based on the PDCA cycle. This principle enables the identification of key needs and their prompt fulfilment.
2. Customer focus means meeting all customer expectations, earning trust, and retaining it. This aspect of customer relations promotes repeat business growth, enhances the company’s reputation, and expands its customer base.
3. Leadership in positioning: the leadership principle involves developing the company’s strategies and policies, which together lead to improved organisational performance and increased employee engagement.
4. The principle of improvement ensures swift responses to external situations by creating a foundation for new opportunities. A potential advantage is the enhancement of production processes and the effective implementation of innovative developments.
5. Decision making is a principle that helps maintain stability by implementing well-considered proposals regarding the company’s operational efficiency.
6. The effectiveness of an organisation depends on employee competence, their authority, and overall engagement in the process. Greater focus on staff, meeting their needs, and fostering personal development significantly speeds up goal achievement.
7. Relationship management involves building strong connections between the company and its suppliers. Mutual interest enables the achievement of stability and success.

An international ISO certificate opens up a wide range of opportunities for a company – from participating in government tenders to establishing international partnerships.

How to obtain an ISO Certificate

The issuance of quality assurance documentation is carried out by the accredited organisation “System Management,” which is a partner of European institutions. An ISO certificate can be obtained after providing a licence, company details, organisational structure, charter, tax identification number, and successfully passing an audit.