If you’re preparing for tenders, planning to export, or want to build well-controlled processes, an ISO certificate is a fast track to winning the trust of customers and partners. We help companies in Kazakhstan, Uzbekistan, Georgia and Kyrgyzstan complete the entire journey — from initial assessment to a successful audit — without unnecessary paperwork or pausing day-to-day operations.
System Management LLP supports the implementation of management systems and the certification of products and services through accredited bodies. This provides your business with a complete set of evidence: both about your processes (ISO) and about the conformity of your products and services to the requirements of EAEU markets and beyond.
What exactly ISO confirms, and when product certification is required
ISO 9001, ISO 27001, ISO 27701, ISO 37001, ISO 20000-1, ISO 18841:2018, and others are management system standards: they demonstrate that a company has well-defined procedures, risk controls, and a commitment to continual improvement.
Separately, there is product certification, where a specific product or service is assessed for compliance with technical regulations (TR CU/EAEU, ST RK), GOST/EN/IEC standards, and the relevant conformity assessment schemes. In practice, businesses often need both directions: a management system plus product documentation.
Which standards are chosen most often
Before we begin, we carry out a quick gap analysis and select the standards relevant to your sector, customer requirements and target markets. Below is a brief guide to narrow the options.
- ISO 9001 (Quality Management System): a basic “universal pass” for tenders.
- ISO 27001 (Information Security): data protection; relevant for IT, fintech and telecoms.
- ISO 27701 (Privacy Information Management): an extension to ISO 27001; a bridge to requirements GDPR.
- ISO 37001 (Anti-bribery Management): supplier compliance and transparency.
- ISO 18841:2018 (Interpreting Services): recommendations and requirements for interpreting quality for translation companies and service BPOs.
This guidance does not replace a consultation: we will review the requirements of your counterparties and tenders in Kazakhstan, Uzbekistan, Georgia and Kyrgyzstan, and propose the optimal route.
Step by step: how to obtain an ISO certificate
To keep the project predictable, we set out a clear plan and take on the methodology, documentation, and coordination with the certification body.
1. Diagnosis and plan (gap analysis). We establish the current level, risk areas, and a roadmap.
2. Documents and processes. Policies, procedures, risk registers, roles and KPIs — only what’s needed, without box-ticking.
3. Training and implementation. Practical sessions, launching procedures on real cases, and embedding accountability.
4. Internal audit. We check readiness, close nonconformities, and refine metrics.
5. Selecting an accredited body. We agree the auditor line-up and the Stage 1/Stage 2 schedule.
6. Certification audit. We confirm conformity to the standard’s requirements.
7. Certificate and ongoing monitoring. We maintain the system and prepare for surveillance audits.
After each stage you receive a clear task list and timelines within the project so the team can move in sync.
Product certification: when it’s required
In parallel, we provide product certification services for the EAEU market and for export: we identify the applicable technical regulations and standards, compile the dossier, organise testing, and manage liaison with the certification body. Choosing the right conformity assessment scheme saves months and avoids costly rework.
If your request sounds like “we need ISO product certification”, we’ll correctly map it to the real regimes (ISO/EN/IEC, ST RK, TR CU/EAEU) so that the final documents are accepted by customers and market surveillance authorities without issue.
The outcome is not only a certificate/declaration — you also gain a repeatable pathway for bringing new products to market, plus support when technical regulations change.
ISO 18841:2018 and GDPR — how this applies in the region
ISO 18841:2018 is a set of recommendations and requirements for interpreting services: interpreter competencies and ethics, requirements for preparation and briefing, confidentiality, quality, and service delivery conditions (online/offline, equipment, client liaison). For translation agencies and BPO centres it is a competitive advantage: formalised SLAs, clear quality metrics, and reproducible outcomes as the team scales.
GDPR is the European regulation on personal data protection with extraterritorial effect: it applies to companies in Kazakhstan, Uzbekistan, Georgia and Kyrgyzstan if they process the data of EU/EEA residents (for example, via websites, apps, or outsourcing services). A practical route to compliance is to align GDPR requirements with the ISO approach:
- ISO 27001 — the foundation for managing information security risks, assets, and controls.
- ISO 27701 — a privacy extension: controller/processor roles, records of processing, DPIA, archiving, and incident handling.
- Practices such as privacy by design, a processing register, lawful bases, cross-border transfer mechanisms (Standard Contractual Clauses, SCCs, etc.), and staff training.
We help to build this linkage so that legal requirements and technical measures operate as a single system rather than a bundle of disconnected documents.
Timelines, pricing and delivery format
Timelines depend on the scale of the project, the maturity of your processes, and the number of sites. Pricing is determined by the scope of consulting/training and the fee charged by the external certification body. Before we begin, you will receive a transparent cost estimate and a project schedule with no hidden activities. We work on-site, remotely, or in a hybrid model; we maintain documentation in the tools you already use (Google Workspace, Microsoft 365/SharePoint, Confluence/Jira, etc.) so the system is lived-in rather than just sitting in a folder.
Geography and accreditation
We support companies in Kazakhstan, Uzbekistan, Georgia and Kyrgyzstan. External audits are carried out by accredited bodies in the relevant jurisdictions, which increases recognition of the certificate among local and international counterparties. Where required, we prepare bilingual (RU/EN) document packages and accommodate local record-keeping practices.
What to prepare for a quick start
To speed up the project and minimise distractions for the team, assemble a basic starter pack in advance. If anything is missing, we’ll develop it together.
- Process descriptions and the organisational structure (at minimum — who is responsible for what).
- Current procedures/policies, and risk and asset registers (if available).
- A list of mandatory requirements (information security, personal data, sector-specific norms).
- A list of key clients/tenders and their certificate requirements.
- A catalogue of products/services and target markets to prioritise certifications.
This pack will save time on interviews and help us move more quickly to implementing practices and preparing for the audit.
Why it’s easier with us
We speak the language of business and tailor the standards to your reality: minimal formalism, maximum practical tools — checklists, templates, and short training sessions for process owners. The certificate is the outcome; the real value is controlled and predictable operations that continue to work after the audit. That’s exactly where we place the focus in System Management projects.
Готовы обсудить задачу? Напишите, какие рынки для вас приоритетны (Казахстан, Узбекистан, или другие страны СНГ), какие стандарты интересуют и есть ли параллельная потребность в проведение сертификации продукции и услуг. Мы предложим пошаговый план, бюджет и возьмём на себя все организационные вопросы — от выбора стандарта до передачи сертификата и подготовки к инспекционным проверкам.